Question 1

Do you use genuine iPhone 12 Pro screens?

Accepted Answer

Yes. This repair uses premium aftermarket-grade replacement parts — rigorously tested for quality, fit and performance, and backed by our workmanship warranty.

Question 2

Can you replace just the glass on a iPhone 12 Pro, not the whole screen?

Accepted Answer

On most modern devices the glass and display (LCD/OLED) are bonded into one part, so we replace the full screen-and-display assembly to guarantee touch, brightness and colour all work correctly. We'll confirm what your iPhone 12 Pro needs when you book.

Question 3

How long does a iPhone 12 Pro screen replacement take?

Accepted Answer

Most iPhone 12 Pro screen replacements are completed within 30 minutes to 2 hours. We'll give you an exact timeframe when you book so you can plan around it.

Question 4

Will I lose my data during the iPhone 12 Pro screen repair?

Accepted Answer

No — a screen replacement does not erase your data. We still recommend a backup before any repair as good practice, but your photos, apps and settings stay intact.

Question 5

Is the iPhone 12 Pro screen repair covered by warranty?

Accepted Answer

Yes. Every iPhone 12 Pro screen repair is backed by our warranty covering both the part and the workmanship. If anything related to the repair goes wrong within the warranty period, bring it back and we'll sort it out.

Question 6

Can you replace a cracked back cover / rear glass on my iPhone 12 Pro?

Accepted Answer

Yes — we replace cracked or shattered back covers and rear glass on the iPhone 12 Pro, restoring the original look and protection.

Question 7

Will the replacement iPhone 12 Pro back cover match the original colour?

Accepted Answer

We match the colour wherever the part is available. If your exact colour isn't in stock we'll let you know the options before proceeding.

Question 8

How long does a iPhone 12 Pro back cover replacement take?

Accepted Answer

Depending on the model it's usually completed the same day; some devices need a little longer due to the rework involved. We'll confirm at booking.

Question 9

Is my data safe during the iPhone 12 Pro back cover replacement?

Accepted Answer

Yes — back cover work doesn't affect your data. A backup beforehand is always good practice.

Question 10

Is the iPhone 12 Pro back cover replacement under warranty?

Accepted Answer

Yes, parts and workmanship are covered by our warranty.

iPhone 12 Pro Repair — Australia-wide

Quality parts, Expert Technicians, Repairs with Warranty. Servicing Australia-wide

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